Charlotte Finch
Director - Fraud Litigation
Charlotte leads complex fraud and banking litigation matters, with a focus on APP scam recovery and coordinated pre-action strategy.
Our people
Meet the specialist team behind TrueValue Claim
Our solicitors, litigators and client care professionals work collaboratively to deliver clear advice and decisive legal action.
- Department specialists for each claim type.
- Structured supervision and case governance.
- Client-first communication standards.
Leadership and legal teams
Each case is assigned to a specialist team with oversight from senior solicitors and clear escalation channels where needed.
James Rowley
Head of Housing Claims
James manages housing disrepair and tenancy deposit work, combining robust evidence preparation with efficient settlement negotiation.
Aisha Patel
Senior Solicitor - Personal Injury
Aisha represents clients in workplace accidents, road traffic incidents and serious injury matters, with a strong rehabilitation-first approach.
Daniel Brooks
Partner - Commercial Disputes
Daniel advises on contractual and negligence disputes for businesses and professionals, with deep experience in litigation risk management.
Priya Mehta
Legal Operations Manager
Priya oversees case workflow and client communication standards to maintain speed, consistency and transparency across all teams.
Tom Ellis
Associate - Crypto Investigations
Tom supports tracing and evidence-led crypto recovery matters, working closely with technical experts and counsel.
How our teams are structured
We allocate matters by legal specialty and complexity, with supervising solicitors responsible for quality control, strategy approval, and escalation management.
- Practice-led case allocation by claim type
- Supervisor checkpoints at key legal milestones
- Integrated client care and legal operations support
- Cross-team collaboration where claims overlap
Professional development and standards
We invest in ongoing legal training, procedural updates, and internal quality review so advice remains robust, current, and practical.
- Regular technical training and legal updates
- Peer review on complex legal arguments
- Case management and communication standards
- Continuous improvement through outcome analysis
Need to speak with a specialist team member?
Contact TrueValue Claim for a directed introduction to the appropriate department based on your legal issue and evidence profile.